Notes from the professor:
 
The materials found in the M.U.S.E. may help you with this assignment. Additional information is also provided in the Lessons from Experience series found at the following link:
Model Answer:
Students should develop a presentation that details an effective change management plan for AGC.
Students should demonstrate that they can apply the principles of change management and the steps of a strong change management model.
Students should understand the importance of the diagnostic process and how the inappropriate gathering and analysis of data could lead to an inaccurate diagnosis of the problems, eventually leading to erroneous interventions within the organization. They should also understand how effective data gathering and analysis can lead to correct determinations about the root causes of problems at any organization.
Students should discuss the types of data that can be used for the diagnostic process, including qualitative and quantitative data. They should also be familiar with the various methods for data collection and analysis of data.
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