You are required to analyse the Food and Beverage department in a five star hotel Australia, Brisbane, examining the management systems and strategies used to achieve a smooth running of the F&B department.
Your investigation and report should include an understanding of:
• The mission and goal of the department.
• How F&B fits into the big picture of the hotel.
• The role of the manager(s) and other staff involved.
• Interactions with other departments.
• Some of the issues / problems faced by the department.
• The Operating Cycle of Control.
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