Information Science

Information Science

  1. ____ knowledge that is hard to measure and document and typically is not objective or formalized.
a. Tacit c. Implicit
b. Shared d. Explicit

 

 

____  32.   _____ divides the pool of potential customers into subgroups usually defined in terms of demographic characteristics.

a. Disintermediation c. Market segmentation
b. Social networking d. Market augmentation

 

 

____  33.   CRM is used primarily by people in ______.

a. finance and accounting c. sales, marketing, and customer service
b. product development and manufacturing d. human resources, marketing, and finance

 

 

____  34.   Is a network protocol that enables traffic to be routed among all the networks connected to the Internet.

a. ISO seven layer model c. IP
b. TCP d. Wi-Fi

 

 

____  35.   Group support system alternatives include ______.

a. decision rooms c. teleconferencing
b. local area networks d. all of the above

 

 

____  36.   Domain names must adhere to strict rules. For example they must always have ____ parts, with each part separated by a dot (period).

a. two c. four
b. three d. at least three

 

 

____  37.   _____ is a subset of e-commerce that involves electronic transactions between consumers and a third party to facilitate the process.

a. B2B c. G2C
b. B2C d. C2C

 

 

____  38.   Installation of computer equipment typically involves this action ____.

a. someone from the customer’s organization oversees the manufacturer as the equipment is installed c. the contract should be used to ensure that all equipment is delivered and installed
b. once the equipment is installed, someone performs several tests to ensure everything is working properly d. all of the above

 

 

____  39.   The focus of a DSS is on decision-making _____ when faced with unstructured or semistructured business problems.

a. accuracy c. effectiveness
b. efficiency d. timeliness

 

 

____  40.   During the ____ phase of the system development process, potential problems and opportunities are identified and considered in light of the goals of the business.

a. systems implementation c. systems design
b. systems analysis d. systems investigation

 

 

____  41.   By upgrading and standardizing on its technology infrastructure, an organization can _____.

a. eliminate a hodgepodge of multiple hardware platforms,operating systems, and databases c. reduce the training load for those people who must support the infrastructure
b. reduce ongoing hardware and software maintenance d. all of the above

 

 

____  42.   A key system design task is____.

a. develop an RFP c. site preparation
b. user preparation d. hardware acquisition

 

 

____  43.   Virtualization ____.

a. increases hardware space requirements c. introduces important implementation considerations including security and backup procedures
b. lead to increases in power consumption d. all of the above

 

 

____  44.   The purpose of system design is to answer the question ____.

a. “What hardware and software will be required to operate the new system?” c. “How much will the new system cost and when can it be operational?”
b. “What must the information system do to solve the problem?” d. “How will the information system solve a problem?”

 

 

____  45.   Data is broken into _____ to be transmitted over the Internet

a. packets c. bytes
b. messages d. bits

 

 

____  46.   A typical DSS includes many components including the _____ which allows decision makers to easily access and manipulate the DSS and to use common business terms and phrases.

a. model base c. database
b. dialogue manager d. external database access

 

 

____  47.   An advantage of in-house developed software is ____.

a. meeting user and organizational requirements without customization c. increased flexibility in terms of customization and change
b. greater potential for providing competitive advantage d. all of the above

 

 

____  48.   The processes used by leading companies to complete a business process in the most efficient and effective manner are called _____.

a. current best approach c. best practices
b. streamlined processes d. process improvement

 

 

____  49.   The ______ is a standard set of specification for Internet applications that run on handheld, wireless devices that effectively serves as a Web browser for such devices.

a. Wireless Application Protocol c. Secure Sockets Layer
b. Payment Card Industry standard d. Xipwire

 

 

____  50.   A(n) _____ tag is an HTML code, not visible on the displayed Web page, that contains keywords representing your Web site’s content.

a. HTML c. HTTP
b. meta d. identifier

 

 

____  51.   _____ is a markup language designed to transport and store data on the Web.

a. .NET c. HTML
b. XML d. Java

 

 

 

 

 

  1. ____ knowledge that is hard to measure and document and typically is not objective or formalized.
a. Tacit c. Implicit
b. Shared d. Explicit

 

 

____  32.   _____ divides the pool of potential customers into subgroups usually defined in terms of demographic characteristics.

a. Disintermediation c. Market segmentation
b. Social networking d. Market augmentation

 

 

____  33.   CRM is used primarily by people in ______.

a. finance and accounting c. sales, marketing, and customer service
b. product development and manufacturing d. human resources, marketing, and finance

 

 

____  34.   Is a network protocol that enables traffic to be routed among all the networks connected to the Internet.

a. ISO seven layer model c. IP
b. TCP d. Wi-Fi

 

 

____  35.   Group support system alternatives include ______.

a. decision rooms c. teleconferencing
b. local area networks d. all of the above

 

 

____  36.   Domain names must adhere to strict rules. For example they must always have ____ parts, with each part separated by a dot (period).

a. two c. four
b. three d. at least three

 

 

____  37.   _____ is a subset of e-commerce that involves electronic transactions between consumers and a third party to facilitate the process.

a. B2B c. G2C
b. B2C d. C2C

 

 

____  38.   Installation of computer equipment typically involves this action ____.

a. someone from the customer’s organization oversees the manufacturer as the equipment is installed c. the contract should be used to ensure that all equipment is delivered and installed
b. once the equipment is installed, someone performs several tests to ensure everything is working properly d. all of the above

 

 

____  39.   The focus of a DSS is on decision-making _____ when faced with unstructured or semistructured business problems.

a. accuracy c. effectiveness
b. efficiency d. timeliness

 

 

____  40.   During the ____ phase of the system development process, potential problems and opportunities are identified and considered in light of the goals of the business.

a. systems implementation c. systems design
b. systems analysis d. systems investigation

 

 

____  41.   By upgrading and standardizing on its technology infrastructure, an organization can _____.

a. eliminate a hodgepodge of multiple hardware platforms,operating systems, and databases c. reduce the training load for those people who must support the infrastructure
b. reduce ongoing hardware and software maintenance d. all of the above

 

 

____  42.   A key system design task is____.

a. develop an RFP c. site preparation
b. user preparation d. hardware acquisition

 

 

____  43.   Virtualization ____.

a. increases hardware space requirements c. introduces important implementation considerations including security and backup procedures
b. lead to increases in power consumption d. all of the above

 

 

____  44.   The purpose of system design is to answer the question ____.

a. “What hardware and software will be required to operate the new system?” c. “How much will the new system cost and when can it be operational?”
b. “What must the information system do to solve the problem?” d. “How will the information system solve a problem?”

 

 

____  45.   Data is broken into _____ to be transmitted over the Internet

a. packets c. bytes
b. messages d. bits

 

 

____  46.   A typical DSS includes many components including the _____ which allows decision makers to easily access and manipulate the DSS and to use common business terms and phrases.

a. model base c. database
b. dialogue manager d. external database access

 

 

____  47.   An advantage of in-house developed software is ____.

a. meeting user and organizational requirements without customization c. increased flexibility in terms of customization and change
b. greater potential for providing competitive advantage d. all of the above

 

 

____  48.   The processes used by leading companies to complete a business process in the most efficient and effective manner are called _____.

a. current best approach c. best practices
b. streamlined processes d. process improvement

 

 

____  49.   The ______ is a standard set of specification for Internet applications that run on handheld, wireless devices that effectively serves as a Web browser for such devices.

a. Wireless Application Protocol c. Secure Sockets Layer
b. Payment Card Industry standard d. Xipwire

 

 

____  50.   A(n) _____ tag is an HTML code, not visible on the displayed Web page, that contains keywords representing your Web site’s content.

a. HTML c. HTTP
b. meta d. identifier

 

 

____  51.   _____ is a markup language designed to transport and store data on the Web.

a. .NET c. HTML
b. XML d. Java

 

 

 

 

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